Privacy Policy

1. Information Collection

We may collect the following types of information:

• Account Information: Email address and display name provided during registration.
• Treatment Records: Tooth status, treatment notes, and related dates uploaded by you.
• Device Information: Basic device model, operating system version, and application crash logs (used for system optimization).

2. Purpose of Data Use

The collected information will be used to:

• Provide and maintain the dental treatment record tracking service.
• Personalize your application experience.
• Respond to your technical support requests and improve product quality.

2.1 Personalization Settings Data Collection

To provide a better personalized experience, we may collect the following information in the "Personalization Settings" feature:

• Basic Information: Birth year, gender (all options are optional, you can choose "Prefer not to say")
• Dental Health Goals: Your dental care goals, such as whitening, straightening, gum health, etc.
• Lifestyle Habits: Smoking habits, sensitive teeth, and other health-related information

Purpose and Usage:

• Provide personalized recommendations and content tailored to your needs
• Improve the application user experience
• Provide more accurate dental care reminders
• This data is used exclusively for in-app features and will never be shared with third parties or used for marketing purposes

Your Rights:

• Completely Voluntary: All personalization settings fields are optional; you can choose not to provide any information
• Modify Anytime: You can modify or delete this information in the application at any time
• Secure Storage: All data is encrypted and securely stored on the Firebase cloud platform
• Complete Deletion: When you delete your account, all personalization settings data will be permanently deleted

3. Third-Party Services and Sharing

We use trusted third-party services to support the application's operation:

• Firebase (Google): A trusted cloud service platform used for secure identity authentication and encrypted data storage.
• Algolia: For the clinic search engine, processing only necessary search keywords and geographic information to provide fast search results.
• We guarantee that we will never sell, trade, or transfer your personally identifiable information to any unrelated third parties.

4. Data Retention and Deletion

• Retention Period: We will keep your data for as long as your account remains active and for the period necessary to provide you with services. If an account has not been logged in for more than two years and shows no activity, we will initiate a data de-identification or deletion process.
• Deletion: You can remove all your personal data at any time through the "Delete Account" function within the application. Once the account is deleted, we will permanently remove all treatment records associated with you from our servers.
• Guest Mode Data: When you switch from guest mode to a formal account, the data in guest mode will be automatically deleted.

5. Data Security

We have implemented various security measures, including transmission encryption (HTTPS/SSL) and strict cloud access control mechanisms, to protect your personal information.

6. Cookies and Tracking Technologies

Our application and website may use the following technologies to improve the user experience:

• Essential Cookies: Used to maintain your login status and the operation of basic functions.
• Analytics Tools: We may use Firebase Analytics or similar services to understand application usage; this data is anonymized.
• Third-Party Tracking: We do not use advertising tracking or third-party marketing cookies.
• You can manage or refuse cookies through your browser settings, but this may affect the normal use of some functions.

7. Children's Privacy Protection

SmileTrack is committed to protecting the privacy rights of children:

• Age Rating: Our services are rated 4+ (suitable for all ages). If you are under 13, please use this application with the consent and supervision of a parent or guardian.
• Parental Control: Parents or guardians have the right to view, modify, or delete their minor child's account information at any time.
• Data Minimization: We only collect the minimum information necessary to provide services and do not actively request additional personal data from children.
• If we discover that we have collected personal information from a child under 13 without parental consent, we will delete the relevant information immediately.

8. Policy Updates

We may update this privacy policy from time to time. We recommend that you check this page regularly for the latest information.

9. Global Privacy Rights (GDPR/CCPA)

According to the laws of your location (such as EU GDPR or California CCPA), you have the following rights:

• Access and Correction: View and correct your personal information at any time.
• Right to Deletion (Right to be Forgotten): Request the deletion of your personal data.
• Right to Object: You can object to our processing of specific categories of data.
• Right to Opt-Out of Sale: SmileTrack does not sell your personal data; we respect your privacy choices.

10. Contact Us

11. Medical Disclaimer

IMPORTANT NOTICE: This application and its related services are for educational and tracking purposes only and do not provide any form of medical diagnosis, treatment advice, or professional opinion. Please verify any information obtained from this application with other sources, and review all information regarding any medical condition or treatment with your physician or dental professional. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH THIS APP.